Invited visitors and guests enter the Ridge from the left lane and access HLROA by checking in with Security by explaining where they are going and presenting a valid active Driver’s License.  Only Owners are authorized to request an entry PASS from the management Office. This pass can be issued for a duration up to six months. Remember, visitors passes should only be granted to the family and friends, service provider’s etc. the owner’s / tenants trust. Security for one is Security for all!

Once issued a visitor pass, entry is still via the left lane. When the owner’s lane to the right has cleared, Security will waive up the cars with passes as they have already registered with the Association. All other entries will need to explain where they are going and present a valid active Driver’s License.

The Security System at HLROA is based on everyone’s cooperation in following the Association Rules. It’s also backed up by surveillance cameras, and HLROA’s Security team following internal Standard Operating Procedures. As a last resort, The Association reserves the right to ban access to people identified as abusing the rules.

HLROA Association Rules regarding Visitors

Residents expecting visitors should go to the “Owner’s Only” section of www.hiloa.org to register them. Keep in mind that by registering your guests, the owner is responsible for their actions while on the ridge. Large one time Party Lists should be provided to Management during working hours (8 a.m. – 4:30 p.m. M-F) and/or to Security after hours or on weekends and holidays. This will avoid delays and inconvenience to the visitors.

Upon entering the Ridge in the left lane, visitors should stop at the gate, identify themselves and give the name and address of the person they wish to visit. A copy of the visitors valid Driver’s License will be photographed.

Security will make one attempt to call the owner / resident to allow access on a one-time basis. Any visitors who are not registered, or for whom the Resident cannot be contacted, may be deprived access to the Ridge.